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Putting Employees First
The Retail Jeweller
|September - October 2025
Karan Sonigara, Director, Dilip Sonigara Jewellers, tells The Retail Jeweller how a structured approach to people management transformed the business from an unorganised setup into a performance-driven organisation.
TRIGGER
When I started my journey at Dilip Sonigara Jewellers, I saw a limitation. Even though the company was founded in 1969, the staff was still quite unorganised. There was little to no record of their performances, sales targets, the issues they faced on the floor and the solution to them. Since the company's very being is dependent on the staff, and they are the backbone of the company, their performance needed to be tracked, and their welfare was of utmost importance. So, it was essential to have a human resources team.
EXECUTION
Denne historien er fra September - October 2025-utgaven av The Retail Jeweller.
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FLERE HISTORIER FRA The Retail Jeweller
The Retail Jeweller
From Inception to Impact
From setting up operations in the middle of a pandemic to driving double-digit growth, Vice President Muthukumar A N tells The Retail Jeweller how his strategic focus on people, processes, and sub-brands has fuelled this accelerated journey.
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Partners in Brilliance
The 20th edition of the INDRA Retail Jeweller India Awards brought together the brightest minds and strongest supporters of India's jewellery retail community. The evening marked a special moment for De Beers, which formally launched its Indian Natural Diamond Retailers Alliance (INDRA) initiative— celebrating retailers from across the country who are already part of this growing movement.
1 min
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The Shine of Firsts
The awards became a memorable evening for a group of new names who took the stage for the first time.
1 mins
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The Retail Jeweller
De Beers at Dubai Mall
Dubai: De Beers recently opened a new retail jewellery flagship boutique at The Dubai Mall, in partnership with the Chalhoub Group, marking an expansion of its high jewellery presence in the Middle East with dedicated areas for bespoke orders and client consultations, offering a tailored experience for collectors and enthusiasts where the interior design highlights craftsmanship.
1 min
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The Retail Jeweller
THE 20TH INDRA RETAIL JEWELLER INDIA AWARDS: A NIGHT OF RADIANT HONOURS
Twenty Years of Sparkle and Creative Brilliance.
1 min
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Virtual Try-On 2.0
New York: Alta and Doji, fashion tech start-ups, are taking virtual shopping to the next level with Virtual Try-On 2.0, a cutting-edge integration of AI, 3D avatars, and immersive AR experiences.
1 min
September - October 2025
The Retail Jeweller
INDRA: Rewriting the Diamond Story
Globally, diamond jewellery demand is worth $80-85 billion annually. India now commands the second-largest share of this market, accounting for 10-12 per cent of global demand—and growing fast. As this momentum builds, the need to deepen consumer penetration into the natural diamond category has never been more urgent. Enter Project INDRA (Indian Natural Diamond Retailers Alliance), a collaboration between the De Beers Group and the Gem & Jewellery Export Promotion Council (GJEPC).
3 mins
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The Retail Jeweller
Everyday Gold Advantage
Dinesh Kala Jain, Head of Gold Business, CaratLane talks to The Retail Jeweller on how everyday gold strengthened CaratLane's youth and middle-class connect, increased footfall, brought 7000-8000 new buyers in last 6 months, and lifted gold's share from 2% to 7-8% in the last one year.
3 mins
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The Retail Jeweller
LASTWORD
Anand Pednekar, Director, Jagannath Gangaram Pednekar Jewellers
1 mins
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The Retail Jeweller
Shaping Excellence
Ambika Thandavan, Senior Design Manager, Zoya, emphasises the importance of self-belief and the courage to step beyond comfort zones that open doors to unexpected opportunities
2 mins
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