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Singtel lauded at SBR Technology Excellence Awards 2025 for tech innovations
Singapore Business Review
|Issue 112
It was recognised for its Unified Platform and NewHome programme.
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Singtel has once again cemented its position as a trailblazer in the tech industry. It has received two top honours at the Singapore Business Review Technology Excellence Awards 2025—the Enterprise Software - Telecommunications award for its Unified Platform and the Data Centre - Telecommunications award for its NewHome programme.
These accolades reflect how Singtel is driving customer-centric innovation and transforming its infrastructure to meet the demands of a digital-first future.
Unified Platform: Redefining customer experience in telecommunications
Singtel's Unified Platform emerged as a standout innovation in the enterprise software category, having significantly transformed the way customers interact with the company's services. The platform consolidates services across various touchpoints into a single, intuitive self-service portal named 'Empower'. By integrating eight customer digital portals into one, the Unified Platform has dramatically streamlined user interactions, resulting in a more cohesive and efficient experience for individual consumers and enterprise clients.
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