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‘Premium financial services no longer reserved for the rich’

Outlook Business

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June 2026

Abhimanyu Munjal, managing director and chief executive, Hero FinCorp, identifies five emerging and important trends in the financial-services segment

- (As told to Archana Mishra)

‘Premium financial services no longer reserved for the rich’

1 | Premium for All

Premium, personalised financial experiences are no longer reserved for the affluent. With India’s middle-income households expected to reach 181mn by 2029–30, even customers in remote villages deserve the same quality of service as affluent consumers.

2 | AI-led Lending

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