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During Covid, tech used to change game to a new level
DataQuest
|July 2022
At the Dataquest Leadership Conclave held at New Delhi's Hyatt Regency on June 8, Mayank Jain, CEO, CarDekho, and Pankaj Vermani, Founder and CEO, Clovia participated in a fireside chat was on "Disrupting tech to achieve valuation".
Covid-19 was a disruption that led to further disruptions. Pankaj Vermani, Clovia, said that they used technology to change the game to a whole new level. We also saw the supply chain getting disrupted, which led to further innovation. Customers also went through behaviour change and went the digital way. Consumption started to change. Education is now required in our business. Post Covid-19, the business went up.
Mayank Jain, CarDekho, said that they rely on technology as a backbone. Behavioural changes during Covid-19 were marked. Owning a car is a convenience. There was a marked shift towards owning a car. People also wanted a contactless and faceless experience. Today, we can issue a used car loan through a digital journey. That was a revelation for a lot of customers.
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