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SME recruitment AI cuts costs, boosts efficiency
Business Brief
|BusinessBrief October/November 2025
Small businesses around the world face significant challenges when it comes to hiring, and South Africa is no different. Many Small and Medium Enterprises (SMEs) manage recruitment internally or have never handled it before. This can lead to costly inefficiencies, mistakes, and lost opportunities.
Fortunately, Al-driven recruitment solutions offer a way to reduce these costs considerably while making the hiring process smoother and more effective.
Hiring challenges for small businesses
Hiring involves complexities beyond just salary costs:
- The average total cost of hiring in South Africa - including recruitment, onboarding and lost productivity - ranges from R63,000 to R80,000 per mid-level employee.
- Small businesses often have to react quickly to fill roles, which can result in poor hiring decisions and costly turnovers.
- Competing for skilled talent against larger companies with more extensive HR resources presents a substantial challenge.
- Many small businesses lack dedicated HR professionals, meaning recruitment requires significant time and effort from owners or managers.
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