Driven by Trust and Uptime

DSA Freight Carrier's partnership with VECV has transformed its fleet operations. Trust and uptime are the backbones of this success story, writes Richa Tyagi.

- Richa Tyagi

DSA Freight Carrier’s fleet operations have witnessed inspiring growth owing to the founding team’s strong ethos, resilience and new-age efficiencies that make the company more relevant. The company has aligned operations with the ever-evolving Commercial Vehicle (CV) industry walking hand in hand with long-standing partners like VE Commercial Vehicles Ltd. that form a significant portion of its fleet. “Initially, our fleet had only three to four per cent of Eicher vehicles. Today, we’ve significantly due to their consistent support, “ expressed Daman Dewan, Managing Partner at the company. This transformation is attributed to unwavering dependability demonstrated consistently by VECV.

STRONG TIES

Focusing on open communication and trust between the two organisations, Dewan said, “Our relationship with VECV feels like family.” “Whenever we face issues, be it maintenance or on-road challenges, VECV’s support has been reliable. Among various OEMs, Eicher stands out for its attentiveness to customer needs and its quick response to problem resolution,” he stated. This trust has transformed into a deep partnership, with over 50 per cent of the fleet now comprising Eicher trucks.

STAYING TRUE TO PRINCIPLES