LISTEN AND COMMUNICATE EFFECTIVELY

Hartford Healthcare is a community of caregivers engaged in developing a coordinated, consistently high standard of care, using research and education as part of care delivery

- Paul Villani

1. The Change of IT Operations Model in Last Five Years

Over the course of the past several years, the landscape of IT has changed. IT has been expanding beyond IT. No longer does IT run in a vacuum, or in a silo, strictly managing the IT budget and its mission.

“We have the ability to `flex up’ and `throttle down’ the technology on a short notice”

As the organization has become more technology-driven, the line of demarcation between IT and the business has shifted and ultimately faded. There has been a gradual distribution of IT leadership throughout organizations and entire system. Business and IT now share functionality, vision and budget.

2. Biggest Challenge for Networking Technologists

We live in an on-demand world where we need everything seamlessly and instantaneously. The technology boom has spoiled us to the point where everything requires elasticity. We have the ability to `flex up’ and `throttle down’ the technology on a short notice.