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Tech vs. Journalism

New York magazine

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May 10 - 23, 2021

Silicon Valley feels picked on by “woke” journalists “who can't code." Reporters feel picked on by petty zillionaires with anger-management problems. Inside the nasty clout battle for how the world’s most influential industry gets covered.

- By Benjamin Wallace

Tech vs. Journalism

Late last fall, the New York Times was preparing a bombshell article about Coinbase, a financial exchange that had become the largest U.S. company in the cryptocurrency industry and was just months away from a sensationally lucrative IPO. Nathaniel Popper, a writer in the newspaper’s San Francisco bureau, had spent months reporting a story about Coinbase’s alleged inhospitality to Black employees. (One former worker told him, “Most people of color working in tech know that there’s a diversity problem … But I’ve never experienced anything like Coinbase.”) With Silicon Valley increasingly the dominant force in American life, and during a national reckoning over structural racism, an examination of HR practices at one of the tech industry’s fastest-growing businesses— documented with firsthand accounts—was classic accountability journalism.

It was the kind of story to which Wall Street, Washington, and corporate America have long been grumblingly acquiescent. They might not like it, but they accept that such scrutiny inevitably shadows success; they take their dings and move on.

But Coinbase, led by CEO Brian Armstrong, who had recently instructed his employees not to bring concerns about racial justice into their work (“We don’t engage here when issues are unrelated to our core mission,” he wrote publicly), wanted to fight back. On November 25, with the

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