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Create Not Pools, But An Ocean
The Smart Manager
|November - December 2018
Innovation is a relentless pursuit for every successful organization, cutting across geographies and industries. And many are driving disruptions by promoting intrepreneur teams too. Doug Hall argues this is a flawed approach, benefitting only a select few. Innovation needs to operate in a broader realm—one that encompasses all and promises a level playing field.
For 35 years, I consulted with global corporations on the selection and development of intrepreneurial thinking within corporations. The theory was that if multi-nationals could get just a few people to think entrepreneurially a transformation in business results would result. Today, I believe that this was a mistake. This article explains why I feel that igniting small teams of intrepreneurs does not work. It also explains what I am observing does work.
About five years ago, I embarked on a study of the root causes of innovation success and failure. My data included those from over 25,000 innovations and quantitative measurement of the innovation skills and attitudes of hundreds of thousands of managers.
The data taught me that true return on investment from small teams of intrepreneurs was devastatingly small. Specifically, ideas developed by intrepreneurs lost 50 percent of their value when they interfaced with the corporate ‘system’ during development. A Fortune 20 corporation found nearly identical results when they analyzed their history.
Initially, intrepreneurship teams generate the perception of success. This is because they spend the majority of their time on the innovation as opposed to ‘the system’.
However, the journey from entrepreneurial idea through reality to market reality in a corporation requires capital and technical and human resources. As a result, eventually, the success vaporizes as an open or passive-aggressive civil war occurs when the new innovation needs to access resources within the existing organization.
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The Smart Manager
The Digital Shift
… technology will radically disrupt HR in the near future. Indeed, it is already changing the way HR works and the role it plays and opening the door to a new type of “digital HR” function.1 The rise of digital and social media is changing the dynamics of HR and creating new ways of hiring, engaging, and retaining employees.
4 mins
July-August 2017
The Smart Manager
The Story Of Telling
“The best brands are built on great stories,”* this remark by Ian Rowden best captures the strategy of diligent brand building. Much more than attractive logos or the products themselves, what builds a brand is how successfully a story is woven around it. Brand marketers have to be good storytellers indeed.
8 mins
July-August 2017
The Smart Manager
Complexity Is Simpler Than You Think
Kay Kendall and Glenn Bodinson, authors of Leading the Malcolm Baldrige Way, shatter myths about excellence models such as Baldrige and EFQM.
6 mins
March/April 2017
The Smart Manager
Proponents of Isolation Never Become Victors
Multilateralism in the political and economic space has always led to frameworks that favor the mighty. WTO was no exception. With agriculture kept out of its purview, it could never become a truly fair and free trading system. China was the only large emerging economy that exploited relative openness in low-cost manufactured goods to take full advantage of the system. Other emerging economies could at best garner minor gains.
1 mins
March/April 2017
The Smart Manager
A History Lesson (From Year One) for Trump and the Brexit Crowd: Isolationism Has Never Worked!
Professor Stephane Garelli on growing isolationism.
3 mins
March/April 2017
The Smart Manager
A Win-Win Game
Business is not a sport where some stakeholder has to lose or fare badly for others to do well. Building an atmosphere of trust and transparency between all stakeholders will help companies retain them even during adverse times.
7 mins
March/April 2017
The Smart Manager
A Sustainable Model
With a total market value of $4.3 trillion and an employment base of at least 1.3 million direct employees and millions of others indirectly employed, platforms have become an important economic force.*Companies today are constantly looking for ways to build platforms—Infosys Ltd announced its plans of monetizing its platforms to make them a $2 billion business by March 2021. But are all platform businesses successful?
9 mins
March/April 2017
The Smart Manager
Custom Made
…three in four consumers said they receive too many emails from brands, and one-fifth said they could not handle the current volume…69 per cent have ‘unfollowed’ brands on social media, closed their accounts or cancelled subscriptions.*In these times, when the market is flooded with products and services, the most efficent way to engage customers is to offer them customized content. To achieve this, brands need to focus on observing the nuances of individual preferences.
5 mins
March/April 2017
The Smart Manager
A Fresh Start
Three experts reflect on their experience of pursuing a management development course and how it reshaped their journey.
3 mins
January/February 2017
The Smart Manager
Fighting The Trolls
The number of people who feel bad reviews have the power to make or break their business has risen from 17% (2014) to 21%. * However, most are struggling to find the right solution. Along with the benefits it provides, the internet also has a dark side. Today, it has become a cesspool of hatred where users openly abuse individuals or companies without any hint of shame or guilt. This culture of trolling has tarnished the brand image of several companies. It is time organizations anticipate such situations and design strategies to combat the menace.
5 mins
January/February 2017
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