GOLD STANDARDS

WE SPEAK TO ATIN AGARWAL, GLOBAL CIO, KARAM GROUP, AND RAVI JAIN, DIRECTOR, Z & COGNITIVE SYSTEMS SALES, INDIA/SOUTH ASIA, IBM INDIA.

-  JAYASHREE K M

Before adopting the solutions from IBM, what were some of the challenges you faced?

Atin: Before selecting the IT infra from IBM, we have been using their hardware solutions. We were also using services from different vendors. Our database management services, ERP and infrastructure management were managed by third parties. We also needed to upgrade the hardware as the company had grown and we needed the space. So we approached IBM.

What is the advice that IBM offers companies when they approach you for solutions?

Ravi: The way dialogues have shaped up last two decades is phenomenal. Finding out the business needs and the current performance and interoperability, we arrive at the platform support that needs to be offered. For instance, Karam Industries was using Power 8. Just a mere upgrade is not enough. Digital transformation is about bringing in new applications, new workloads and landscape.