Beyond Beauty

ZAP Clinic pivots to mother and child healthcare to dodge the impact of COVID-19 pandemic.

- Ulisari Eslita

Many private hospitals are seeing a steep drop in the number of visits since the COVID-19 outbreak, as people have been avoiding hospitals due to fears of infection. Even mothers don’t want to take the risk for the child and preferring to delay immunization schedule, which actually can create another health problem. Thus, the Ministry of Health says hospital occupancy rate, for the ones not handling COVID-19 patients, has dropped to 20%-50% across Indonesia. Observing the recent situation, Fadly Sahab, founder and CEO of PT Zulu Alpha Papa (ZAP), a beauty clinic chain company, saw a business lead. While his beauty clinic business is badly affected by the pandemic, Fadly decided to launch ZAP Health, a clinic that focuses on serving mother and child healthcare. The clinic also offers the convenience of in-home services. Currently, ZAP Health is available at most of ZAP Premiere outlets, and also providing pediatric and gynecologic services. Before getting treatment, for safety reasons, patients have to contact the clinic’s call center first to book an appointment, and then come to the clinic as scheduled. Fadly adds, during the pandemic, ZAP is facing a surge in vitamin C injection demand. Some of them even came from corporate clients.

“I see nowadays, many parents are skipping vaccinations, as they are afraid of contracting the coronavirus once they visit the hospital. Whereas, vaccines should be given right on time,” says Fadly.