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Build A Billion Dollar Team
Entrepreneur
|Startups Summer 2017
Paul English sold Kayak to Priceline in 2012 for $1.8 billion. Now he is back with Lola, a mobile app that combines AI with human travel agents to plan and book trips. At both companies, he says, the key to success is the people he hires.
How did your hiring experiences at Kayak help you with Lola? The most important thing I learned to do is focus on the team.When I interview people now, there are two things I look for. One is their GSD—“get shit done”—score. Do they have tech nical chops? The other 50 percent is: Are they an energy amplifier? Are they someone people enjoy being around? A lot of what I focused on at Kayak and what I’m focusing on even more so at Lola is playing the role of coach or organizational psychologist. I observe interactions,debug them, and make sure we’re set up for success.
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