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Leadership Goal No. 1: Quality of Life & Job Satisfaction
Banking Frontiers
|March 2022
In a joint conversation Shefali Munjal, MD, Hero Insurance Brokers & Hardika Shah, Founder & CEO, Kinara Capital share their leadership insights and roadmap

Shefali Munjal
Ravi Lalwani: As a leader, what is the single biggest improvement you dream of bringing about in the lives of the people in your organization?
Shefali: People spend a large part of their daily lives working; so, the biggest improvement in the quality of life must necessarily emanate from the workplace. My dream workplace should reinforce a culture based on trust and respect for the individual while also challenging them to grow and think outside the box. The lives of people will change only when they begin to feel that they are making a difference.
People's lives also change when they develop a sense of ownership. I visualize an organization where employees see themselves as co-owners and partners. They should be able to share not just the successes, but also the setbacks that the organization might face.
Hardika: The single biggest improvement that I wish to bring in the lives of our employees is to build their confidence to achieve career satisfaction. By giving them an opportunity to work in an inclusive and safe environment, a place where one can voice their opinions and ideas freely and therefore be motivated to learn and grow in their careers.
Awards and promotions can reinforce the appreciation the organization has for employees imbibing our values and showing strong results. However, for continuous growth, we have regular training and refreshers in place to give employees access to materials that they can make use of whenever they want. For freshers in the field, we have introduced LEAP, a paid high-skilled training program, to jumpstart their careers in finance based on their aptitude even with limited education.
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