Emphasizing cybersecurity for digital transformation

Response from IT companies has definitely changed in many ways during the pandemic times

- mehul

Vitthal Dhanani reveals that Varachha Urban Cooperative has onboarded vendors for ATM e-surveillance, SIEM and SOC

Technology has always remained a priority at Varachha Urban Cooperative Bank, ever since the Surat-based bank became one of the firsts to introduce IT for its operations so that its progressive customers could derive benefits. And in implementing IT-related projects, information security has been one of its focus areas. Says Vitthal Dhanani, CEO of the bank: “To create awareness and educate our customers about information security, we regularly make use of social media platforms, send emails and SMSes with security tips, especially during festivals. Moreover, we keep fresh content on our website and promote new and existing products on social media networks regularly. We also keep our employees updated on various aspects of information security and also undertake periodic training sessions through webinars. Recently, we had come out with a book, titled ‘Digital Banking & Cyber Security Awareness’ mainly to create awareness among customers and employees. Post pandemic, we have started using digital marketing as much as possible. Every weekend we are marketing one product, which is invariably put on all mediums like website, WhatsApp, social media network etc. Also, we have been spreading customer awareness about cybercrime using the same mediums.”

TESTING CHALLENGES