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INTERNET PROVIDERS MUST NOW BE MORE TRANSPARENT ABOUT FEES PRICING, FCC SAYS

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April 13, 2024

Much like nutritional labels on food products, “broadband labels” for internet packages will soon tell you just what is going into the pricing of your service, thanks to new rules adopted by the Federal Communications Commission this week.

INTERNET PROVIDERS MUST NOW BE MORE TRANSPARENT ABOUT FEES PRICING, FCC SAYS

“If you’ve ever shopped for home or mobile internet, you can understand how hard it can be to understand what you’re actually paying for,” said Jon Donenberg, Deputy Director of the White House National Economic Council, on a call with reporters. “The broadband nutrition label is a tool that can help consumers make sure they have a clear, straightforward explanation of home and mobile services before signing up for anything.”

Following the design of FDA food labels, these broadband labels will provide easy-to understand, accurate information about the cost and performance of high-speed internet service to help consumers avoid junk fees, price hikes, and other unexpected costs.

Internet service providers selling home access or mobile broadband plans will be required to have a label for each plan beginning April 10.

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