"AI IS NOT JUST ABOUT PRODUCTIVITY; IT'S ABOUT EMBEDDING INTELLIGENCE INTO EVERYDAY WORKFLOWS"

With more than 25 new AI apps now live on the Slack Marketplace, enterprise adoption in India is surging, especially across sectors with complex, collaborative, and high-velocity workflows.

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But it's not just about boosting productivity; it's about embedding intelligence directly where work happens. At the forefront of this shift is Rahul Sharma, VPSales, Salesforce India, who is leading the charge in helping Indian enterprises unlock agentic productivity. With over two decades of experience in building and scaling global technology businesses, Rahul Sharma is a result-driven tech leader who thrives at the intersection of innovation, execution, and enterprise transformation.

In this exclusive conversation, Rahul unpacks how AI agents are evolving from task helpers to strategic copilots inside Slack, why India is fast becoming a proving ground for agent-based enterprise models, and how Slack is delivering measurable ROI with Agentforce.

With 25+ new AI apps now live in the Slack Marketplace, which categories are seeing the highest enterprise traction in India and how do these apps go beyond just productivity to solve deeper workflow challenges?

We're seeing strong enterprise traction across categories and functions where workflows are complex, time-sensitive, and deeply collaborative. What makes these apps stand out isn't just their productivity boost. It's how they integrate directly into Slack to remove friction from everyday workflows and drive real business outcomes.