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Almost three in four parking app users have faced problems
Yorkshire Evening Post
|October 30, 2025
Motoring news
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Nearly three-quarters of parking app users suffer difficulties, a new survey suggests.
The RAC, which commissioned the research, urged parking operators to offer at least two different ways to pay, adding that “no-one should be forced” to use an app.
The poll of 1,709 UK drivers indicated that 73% of those who had used a mobile app to pay for parking in the previous 12 months had suffered problems.
Most respondents said they prefer using bank/contactless cards (46%) or cash (33%), compared with (30%) who favour an app.
Many councils have removed payment machines from their car parks and told drivers to use apps instead, to save money.
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