TDCX founder tops Singapore Business Awards

Mr Laurent Junique, founder and chief executive of Singapore-headquartered TDCX, was named Businessman of the Year at the 40th Singapore Business Awards (SBA), organised by The Business Times and logistics heavyweight DHL.

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The awards acknowledge contributions made by companies and business leaders to Singapore's development, encourage the entrepreneurial spirit in the Republic and recognise excellence in corporate management.

Mr Junique, who was recognised for his leadership in driving a world-class digital customer experience, accepted the award at the awards ceremony held at The Ritz-Carlton, Millenia Singapore on the evening of May 22. Minister for Transport and Second Minister for Finance Chee Hong Tat was the guest of honour.

The Frenchman-turned-Singaporean said: "This recognition comes at a great time for us. Not only is it a moment for everyone at TDCX to celebrate our bravery in aiming for what seemed impossible when we first started, but also our resilience in the face of challenges and relentless pursuit of excellence.

"Now, as tech rapidly changes the customer experience (CX) space, we have been making moves to get into the next phase. We're investing in the future - expanding from pure CX to new areas, like artificial intelligence services. This will help us grow our total addressable market from US$500 billion (S$646 billion) to over US$1 trillion."

Four other awards were also presented at the ceremony.

Ms Helen Wong, group chief executive officer of OCBC Bank, was named Outstanding Chief Executive of the Year. She was lauded for sharpening OCBC's Asean-Greater China focus and maximising the synergies of the group's banking, wealth management, insurance and asset management franchise.