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MOH engages GE to better understand decision on Mt Elizabeth hospitals
The Straits Times
|June 20, 2025
The Ministry of Health (MOH) is engaging insurance group Great Eastern (GE) to better understand the impact of its decision to suspend pre-authorisation certificates for Mount Elizabeth hospitals.
In its reply to queries from the media, MOH said Integrated Shield Plan (IP) insurers "would have to ensure that policyholders continue to be able to access the full benefits of their policies in accordance with the terms and conditions for claims, as stated in their policy contracts".
GE, in a message to its panel doctors earlier this week, said it has temporarily stopped issuing pre-authorisation certificates from June 17 for policyholders admitted to Mount Elizabeth and Mount Elizabeth Novena hospitals.
The insurer had said that high costs from the two hospitals, compared with other private hospitals, were the reason for this decision.
Pre-authorisation confirms that the insurer has approved the medical treatment, including the costs, before the treatment begins.
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