Malls, offices and condos looking into ways to smoothen deliveries

Longer grace period for parking, more shelters for waiting bays among ideas

- Lee Nian Tjoe

Delivery riders make an average of seven trips a day to Jurong Point – doing so would incur around $210 in parking fees if not for the special season parking they enjoy at the mall, for just $45 a month.

Without this subsidy introduced in January 2022, motorcyclists on food and parcel runs would normally pay $1 per entry. Additionally, the shopping mall has dedicated areas for delivery riders’ motorcycles and bicycles, and sheltered parking for delivery riders’ bicycles is free.

In February 2023, Jurong Point also set up a WhatsApp group chat that now has about 130 riders. A mall spokesperson said this allows riders to “share site conditions and safety information, such as illegal parking at the riders’ lots”.

The mall and the nearby Lake Grande condominium also introduced clear signage to help delivery workers find their way within the property, as well as designated parking and waiting areas for delivery workers. The condo rolled out its measures in 2020.