HSA Extends Hotline Hours, Launches New Platform for Reporting Vaping Offences

The Health Sciences Authority (HSA) will be enhancing its vaping reporting channels from July 21 with extended operating hours for its current hotline and a new online platform to report illegal vaping activities, the agency said on July 20.

- Lok Jian Wen

The expanded reporting channels from July 21 will be:

• The new online reporting form: www.go.gov.sg/reportvape
• The Tobacco Regulation Branch on 6684-2036 or 6684-2037

The hotline service to report vaping-related offences will operate daily, including public holidays, with extended hours from 9am to 9pm.

It was previously operational only on weekdays, from 9am to 5.30pm.

Useful information to include in reports to aid investigations include images of the suspected vapers, details of vape sellers and distributors, as well as the date, time and location of the suspected vaping offences.

Vaping offences may include illegal advertisement, import, distribution, sale or possession of e-vaporisers.

HSA said it has observed a significant increase in public feedback on vaping-related offences since 2024, receiving more than 3,000 reports in 2024 and more than 2,500 reports in the first half of 2025.