AI at work: Transforming India’s businesses, workflows and trust

Artificial Intelligence is no longer an experimental concept in India~it has become a strategic force quietly rewiring boardrooms, workflows, and long-term business blueprints across sectors.

- RITWIK MUKHERJEE

At atime when the country’s digital economy is expanding at unprecedented speed, AI is emerging not merely as a technological advantage but as a foundational pillar shaping competitiveness, governance, and sustainable innovation. Management consultant and AI strategist Dipra Bhattacharya, who is also a Guest Faculty at Indian Institute of Social Welfare & Business Management (IISWBM) offers a deep, nuanced perspective on how this technological wave is redefining India’s business landscape, and what organisations must do to harness its full potential responsibly.

India’s businesses, he argues, are moving decisively from intuition-driven decisions to data-led intelligence. “From agriculture to finance, startups to large enterprises, Al is pushing digital transformation into its next phase~where operational efficiency and intelligent automation become the norm rather than the aspiration.” With the country’s robust tech ecosystem and a young, innovation-oriented workforce, India has the ingredients to emerge as one of the world’s most powerful Al-driven economies.