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Govt to meet e-comm stakeholders on May 28 to address dark patterns
The New Indian Express Thrissur
|May 27, 2025
The Issues
The government will convene a meeting on May 28 with representatives from major e-commerce platforms operating in sectors such as food, travel, cosmetics, pharmacy, retail, clothing, and electronics to discuss the growing menace of dark patterns on these platforms.
As per the consumer affairs ministry, dark patterns include practices such as false urgency (e.g., misleading limited stock warnings), automatic addition of unwanted items to carts, hidden costs, persistent pop-ups (nagging), and other manipulative tactics.
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