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Consumer Panel Directs Ola To Refund Rs 1.03 Lakh
The New Indian Express Shivamogga
|September 12, 2025
The Shivamogga District Consumer Disputes Redressal Commission has directed Ola Electric Technologies Pvt Ltd to refund Rs 1,03,413 with interest, along with compensation and litigation costs, to a customer who alleged service deficiency in connection with a scooter purchase.
The complaint was filed by Sunil Kumar M S of Medugondanahalli in Channagiri taluk, Davanagere district, through his advocate.
Sunil Kumar had purchased an Ola scooter from the company's Shivamogga showroom in September 2023 for Rs 1,09,999.
The scooter came with a three-year warranty on the battery and a warranty on spare parts for up to 40,000 km.
According to the complaint, the scooter developed technical issues in October 2023 and was sent for repairs at the Shivamogga branch.
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