BSNL Call Drop Issue to Be Fixed by Feb

STATE-owned Bharat Sanchar Nigam Limited (BSNL) is working aggressively to resolve call drops, call mute issues, and other calling-related problems on its network.

- RAKESH KUMAR @ New Delhi

As per a senior BSNL official, all such issues will be addressed by next month (February 2024), after which the telecom service provider expects to reduce customer churn caused by poor network quality.

"We are aware that many customers leave BSNL due to poor call quality and frequent call drops. However, we are taking aggressive steps to resolve these issues, and I am confident that by next month, these concerns will be a thing of the past," said the official.