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AI Chatbot to Help Citizens Avail Fire Services, Says CM
The New Indian Express Jeypore
|August 24, 2025
In a first-of-its-kind initiative, Odisha Fire and Emergency Service will launch an AI-enabled chatbot to assist citizens in availing various services and compliance matters.
This was announced by Chief Minister Mohan Charan Majhi during the passing out parade of the 61st batch of firefighters here on Saturday. Citizens can either download the chatbot app on their mobile phones or avail its services on the website of Odisha Fire Service. They will also be able to access the chatbot on WhatsApp.
"Citizens having any query about obtaining fire safety certificates and the types of equipment required to be installed at their residences or commercial establishments can post their questions on the chatbot. The chatbot will also inform if a fire safety certificate is required for a particular building," the sources added.
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