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Tech glitches, overcharging mar Tasmac pilot billing project in TN
The Morning Standard
|December 02, 2024
DESPITE the Tamil Nadu State Marketing Corporation (Tasmac) piloting a QR code-based billing system to improve transparency and curb malpractice in liquor sales, according to customers, bills are still not being provided for their purchases.
While Tasmac staff blame the billing equipment and technical glitches, customers allege that the issue of being charged over the Maximum Retail Price remains prevalent.
TNIE visited Tasmac outlets in Medavakkam, Tambaram and nearby areas in Chengalpattu district, and found that the new billing system is causing delays, with customers having to wait at least five to eight minutes to buy even a single bottle of liquor during peak hours.
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