HC Notice to Swiggy, Zepto Over Inaccessibility for PwDs

The Delhi High Court has taken up a plea alleging that food and grocery delivery apps Swiggy and Zepto continue to exclude persons with disabilities (PwDs), particularly the visually impaired, from independently accessing their platforms.

- EXPRESS NEWS SERVICE @ New Delhi

Justice Sachin Datta, on Wednesday, issued notices to both companies as well as to the Ministry of Electronics and Information Technology (MeitY), seeking their responses by May 28. The court's order came while hearing a petition filed by Mission Accessibility, an NGO working to uphold the digital rights of the disabled.

The petition accuses Swiggy and Zepto of violating fundamental rights guaranteed under Articles 14, 19, and 21 of the Constitution. It also cites multiple breaches of the Rights of Persons with Disabilities Act, 2016, and the corresponding Rules notified in 2017.