CIABOC claims Sri Lanka Railways’ online ticketing system integrity restored

The Commission to Investigate Allegations of Bribery or Corruption (CIABOC) has said that measures implemented in terms of the Anti-Corruption Act 2023 (No. 09), particularly Articles 36-39(1)(2) fortified the integrity of Sri Lanka Railways’ online ticketing system.

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It said that the operation was spearheaded by CIABOC’s Corruption Prevention Unit.

CIABOC’s comprehensive 45-page investigative report on Sri Lanka Railways’ Online Ticket System has been prepared after examining over one million entries—including ID numbers, phone numbers, and detailed booking patterns—the study uncovered patterns of repeated bookings, fake numbers, bulk ticket allocations, station-specific anomalies, counter official behaviours, and seasonal trends. These insights led to targeted recommendations that have driven unprecedented positive reforms, enhancing public trust and operational efficiency in Sri Lanka’s vital rail network.

The recommendations were formally transmitted to the General Manager of Sri Lanka Railways on February 18, 2025, and to the Secretary of the Ministry of Transport on March 21, 2025, mandating implementation under the Anti-Corruption Act. In a detailed response dated September 9, 2025, the General Manager confirmed that six key recommendations have been either fully enacted or actively advanced over the past six months, yielding tangible benefits for passengers and the broader economy.

Highlights of Implemented Recommendations