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Car finance scandal
The Guardian
|April 04, 2026
As the claims process for mis-sold loans gets under way, the advice is to complain ASAP to get a fast payout
Complain now to be at the front of the queue.
That is the message from the City regulator and the consumer champion Martin Lewis as a scheme gets under way to pay out about £7.5bn in total to millions of motorists mis-sold car loans. Here are five main takeaways from this week’s announcement:
Technically it’s two schemes. The plan was for a single compensation scheme for victims of the UK’s car finance scandal, but it emerged that the Financial Conduct Authority (FCA) has set up two.
Scheme 1 covers older motor finance agreements, those taken out between 6 April 2007 and 31 March 2014; scheme 2 is for more recent ones, taken out between 1 April 2014 and 1 November 2024.
As they are broadly similar, the FCA is generally referring to them collectively as “the scheme”.
It is lenders (typically banks) who are on the hook.
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