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LNER reveals customer data exposed during data breach
The Chronicle
|October 17, 2025
FOLLOWING a data breach, rail company LNER have sent emails to affected customers directly. The breach was reported quickly by the transport company, but key details have now been exposed.
LNER stresses that no bank, payment card or password information has been affected. The emails are only being sent out to people affected by the leak.
When the leak was announced, the company assured customers that they would be "treating this matter with the highest priority and are working closely with experts and with the supplier to understand what has happened and to make sure appropriate safeguards are in place".
It has now been revealed that customers' names and email addresses have been exposed in the breach. While no passwords were compromised, LNER also warned customers to maintain secure passwords and to change them regularly.
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