When robots take over: A new era of job displacement

With the relentless advance of artificial intelligence and technology, we are reaping huge benefits.

- CAPT. INDIRA VASHISHTA

With the relentless advance of artificial intelligence and technology, we are reaping huge benefits. They are boundless and, in many ways, wondrous. But when it comes to human employment, we need to have serious discussions about the dark cloud looming directly above that benefit-giving sun. We need to talk about replacement, adaptation, and the future of work. AI integration is happening (or at least being attempted) in many fields—manufacturing, healthcare, education, transportation, and even space exploration. But how are we fundamentally altering what we do in these sectors?

In retail, we are witnessing a profound transformation as stores in the sector increasingly replace human workers with AI systems. Customers can enter the store, scan a code, pick up their items, and simply walk out. The entire shopping experience is streamlined; invoices go directly to customers' phones, and payment is processed seamlessly through the app. This model not only enhances convenience for customers but also minimizes the need for human cashiers.

Similarly, many clothing stores have now adopted an automated checkout system where customers place their selected clothing into a box at the checkout, which does the "heavy lifting" of scanning the items. After they scan their payment card, they exit the store with their purchase just as they would have a decade ago. Increasingly, food stores are adopting this same system.