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CHATBOTS REVOLUTIONISE HR: STREAMLINING PROCESSES AND EMPOWERING EMPLOYEES
The Business Guardian
|May 05, 2024
In the modern workplace, Human Resources (HR) departments are undergoing a significant transformation, leveraging technology to streamline processes and enhance employee support.
Among the innovative solutions reshaping the HR landscape, chatbots have emerged as a game-changer, offering round-the-clock assistance and automating routine tasks.
HR chatbots, powered by artificial intelligence (AI) and natural language processing (NLP), are virtual assistants programmed to interact with employees and provide real-time support. These intelligent systems can handle a wide range of inquiries, from answering HR policy questions to assisting with leave requests and performance evaluations.
According to a report by Grand View Research, the global chatbot market size is expected to reach USD 1.25 billion by 2025, driven by the increasing adoption of AI-driven conversational interfaces across various industries, including HR. This exponential growth underscores the growing significance of chatbots in reshaping HR service delivery.
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