When complex living becomes complicated

FOR many South Africans, sectional title living offers security and shared responsibility for maintaining a property.

- NICOLA MAWSON

RESIDENTS living in sectional title schemes endure many challenges, from maintenance disputes to governance issues. I FILE

But when disputes arise between residents and those managing the scheme, tensions can escalate quickly.Several residents who spoke to Personal Finance described conflicts with trustees or managing agents ranging from maintenance disputes to allegations of intimidation or poor governance.

South Africa's community schemes - complexes, estates, retirement villages and share blocks — now number about 70 000 and form a significant part of the country's urban housing landscape. Lucy says some of her concerns about sectional title living relate to maintenance and health issues in the complex where she lives. One of the most serious problems involved mould in her unit.

Although some repairs were eventually carried out, including replacing cupboards and waterproofing, she says the issue has remained a concern and believes other units in the complex may also have been affected.

Another issue was over the maintenance of common property, with dangerous chemicals left lying around and the quality of the water deteriorating, says Lucy.

Another dispute arose after contractors working on drainage systems allegedly caused a blockage that flooded her kitchen. Although Lucy was initially billed for repairs, the matter was eventually resolved after she disputed responsibility.

Situations like these, Lucy says, can be stressful for residents already juggling work, finances and family responsibilities.

Anne says her dispute with the body corporate and managing agents developed over a series of governance and maintenance concerns.