DTDC eyes rapid delivery of white goods' spare parts

DTDC has established its first dark store in Bengaluru and is also looking at areas such as Mumbai and Pune

- Priyamvada C.

Logistics firm DTDC is seeing a rising demand for rapid deliveries in its business-to-business (B2B) customer segment, particularly for spare parts of consumer durables.

"Within the B2B segment, there is a lot of importance in spaces like aftermarket and spare parts that could sometimes take days to get delivered. Most of our customers in this segment were facing this challenge because of which their real sales got impacted," said Abhishek Chakraborty, chief executive officer, DTDC Express.