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GCCs Scout for Leadership from Peers, Not IT Firms
Hindustan Times Lucknow
|May 09, 2025
Backend technology centers of the world's largest companies are increasingly hiring senior executives from peers as compared with information technology (IT) services companies, indicating a preference for innovative work, domain knowledge, and better understanding of captive offices.
BENGALURU:
A little over a third—or 36%—of executives with more than eight years of work experience hired by global capacity centers or GCCs came from rivals in the year ended March 2025, according to a report by Xpheno, a Pune-based staffing firm. That's an increase from 28% in the year March 2023. By comparison, the share of middle and senior executives hired from the IT services sector during the period shrank from 50% to 40%.
IT products and startups account for the remaining hires by GCCs, according to the findings based on a study of the 'top' 120 GCCs in India that employ 1.35 million people—or over three-fourths of the total active workforce of such centers.
The preference for senior executives from within the GCCs marks a significant shift when more global roles of Fortune companies are shifting to India.
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