Zomato, Swiggy test higher platform fees

Driven by Demand

- ANEES HUSSAIN

FOOD DELIVERY MAJORS Zomato and Swiggy have begun experimenting with higher platform fees in select markets, tweaking charges depending on demand patterns, according to industry sources. The flat ₹10 levy that both have imposed since October 2024 is now being tested at ₹12 for Zomato and ₹12.70 for Swiggy in some locations.

The additional fee is being collected not only from regular customers but also from paying members of Zomato Gold and Swiggy One, who otherwise enjoy benefits such as free delivery on orders above a certain value.