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Nawaloka Hospitals pioneers Al-driven healthcare with launch of smart digital platforms
Daily FT
|May 28, 2025
IN a landmark advancement for Sri Lanka's healthcare sector, Nawaloka Hospitals PLC, the nation's trailblazer in Artificial Intelligence (AI)-powered medical innovation, has introduced a state-of-the-art AI-powered outpatient department (OPD) chatbot and a fully integrated corporate chatbot through its official website.
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Currently operational, these initiatives mark the first-of-its-kind digital healthcare interface in the country, revolutionising patient interaction and service efficiency.
Conceived by the Nawaloka Hospitals Research and Education Foundation, these advanced, platform-agnostic digital solutions are strategically designed to enhance productivity, ensure operational efficiency, and deliver a personalised, customer-centric healthcare experience.
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