Lankan digital economy estimated at Rs. 1.3 t

SRI Lanka’s digital economy is estimated at Rs. 1,342 billion, accounting for 4.5% of GDP, according to the Institute of Policy Studies’ (IPS) Annual State of the Economy 2025 report.

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The report said digital businesses and online platforms are driving innovation, creating new products, and reducing transaction costs, while supporting sustainable economic growth and competitiveness.

The IPS noted that information and communication services have become a key driver of Sri Lanka’s services sector, contributing steadily to the economy in recent years.

The digital sector’s upward trajectory has been accelerated by the global shift towards digitalisation, particularly during the COVID-19 pandemic, which expanded demand for digital solutions.

The report said the ICT-BPO sector experienced rapid expansion between 2015 and 2020, with the number of firms tripling and the workforce doubling. ICT and BPO-related services generated about $ 850 million in revenue in 2020.

To address this divide, Salesforce showcased its latest innovation 'Agentforce 360,' the world's first platform designed to connect humans and AI agents in one trusted system-empowering every employee to achieve more, every customer-facing moment to deliver more, and every company to operate with unprecedented intelligence and speed. It was described as the most complete platform for building, controlling, and deploying trusted enterprise AI agents at scale.

"To get AI right, you have got to get your data right," Benioff said during the keynote at Dreamforce, attended by over 50,000 including global customers, partners, and media, including the Daily FT.

"You have got to get to more integrated solutions.

You have got to get the priorities right. You have to get the governance right," he said, part in reference to a recent Massachusetts Institute of Technology (MIT) study that showed that generative AI pilot projects tend to fail.

"The speed of adoption of technology by enterprise customers is not outpacing the speed of innovation," he emphasised separately during a media interaction.