Bank of Ceylon expands reach with 50 new ‘BOC Connect’ service centres

THE Bank of Ceylon (BOC), the nation’s leading financial institution, further strengthened its customer service network with the launch of 50 new ‘BOC Connect’ Agent banking service centres across the country.

- 

The initiative aims to bring everyday banking services closer to customers living in rural and semi-urban areas, making financial access more convenient and inclusive.

Established in 1939, the Bank of Ceylon now operates over 2,400 customer touchpoints, including 660 local branches, a full-service banking subsidiary in London and four overseas branches. The introduction of the ‘BOC Connect’ Agent banking concept marks a key step in the bank’s ongoing service expansion.

Implemented in partnership with the Sri Lanka Postal Department, more than 100 BOC Connect service centres have already been established in selected post offices island-wide. This collaboration has allowed the bank to reach more customers efficiently and meet their growing service needs with ease.

The BOC Connect network enables customers to carry out a wide range of essential banking services, including cash deposits and withdrawals, money transfers, bill payments, and mobile reloads. Powered by BOC’s advanced digital banking technology, all transactions are processed instantly, ensuring a fast and secure customer experience.