Digital transformation or AI?

Everyone is talking about artificial intelligence (AI) these days.

- REYNALDO C. LUGTU, JR.

AI headlines fill our news feeds, companies rush to launch AI tools, and conversations often start and end with how AI is going to change the world. In all this noise, the term “digital transformation” has somehow become less glamorous, even though it’s the foundation that makes AI possible. Many people think digital transformation is old news, or that it’s already finished. But the reality is, it’s still happening — and it matters now more than ever, especially in this age of AI.

When people hear digital transformation, they still picture businesses moving their files to the cloud or putting up fancy apps. But it’s a lot more than that. At its core, digital transformation is how companies rethink everything — how they work, how they serve customers, how they make decisions — using digital technology. It’s about changing habits, mindsets, and systems so organizations can survive and thrive in a digital world. It’s like replacing the old bones of a building to make it stand taller and stronger than before.