Thailand Post trusts network in virtual banking proposal

Operator can access neglected segments

- SOMRUEDI BANCHONGDUANG

Thailand Post plans to leverage its strong network and the expertise of its delivery staff, who have access to underserved and unserved communities across the country, to support its consortium in securing a virtual bank licence.

SOLID NETWORKS AND HR

With Thailand Post's network of 57,000 locations and 25,000 delivery staff nationwide, these resources should enhance the consortium's capabilities in applying for the virtual bank licence, said Waraporn Kongkiewphan, chief corporate strategy officer at the company.

Thailand Post is a member of the Shopee-led consortium applying for a virtual bank licence from the Bank of Thailand. The Shopee consortium is headed by Sea Ltd, the parent company of Shopee, and includes Bangkok Bank, VGI (the advertising and financial services arm of BTS Group), and Saha Group.

Thanks to the capability and expertise of its delivery staff, Thailand Post can access remote and underserved areas across the country. The company’s customer relationship management system ensures that its delivery staff are familiar with the recipients they serve, said Ms Waraporn.