Grab unveils features for teens

Grab Thailand is reinforcing its position as a leading ride-hailing platform by expanding its on-demand transportation services to cater to consumers of all age groups through the launch of “Grab For Family | Teens”.

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The feature is designed to enhance safe travel for users aged 13 to 19 — covering both Gen Alpha and Gen Z— allowing them to travel independently while prioritising peace of mind for parents.

The enhanced safety measures include Top-Rated Driver Matching, Ride PIN Verification, Always-on AudioProtect and Real-Time Trip Monitoring with alerts in case of any emergencies.

Maythinee Anavachkul, director of mobility and driver operations at Grab Thailand, said safety has always been Grab’s top priority.

For over 12 years, Grab has been committed to innovating and enhancing safety standards across its platform to ensure both passengers and drivers feel confident and secure.

Its efforts include stringent background checks on drivers, with a requirement for a clean seven-year criminal record, and verification of each driver's identity through the use of biometric facial recognition before services are provided.