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First look at eTriage system kiosks available in hospital

Airdrie and Coatbridge Advertiser

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April 30, 2025

Health board is going through rigorous testing

- IAN BUNTING

First look at eTriage system kiosks available in hospital

Patients and visitors to University Hospital Monklands will now catch the first glimpse of NHS Lanarkshire's new eTriage system, with digital check-in kiosks installed in the emergency department.

While the kiosks have been in place for a number of weeks, they were set to become operational at the end of April, after the health board had gone through a period of rigorous testing and staff training to ensure a safe and smooth rollout.

In the meantime, all existing check-in and triage processes remained in place, and emergency care continued as normal.

The arrival of the kiosks marks an "exciting milestone" in the introduction of eTriage - a digital check-in and triage system designed to enhance patient safety and experience in emergency care.

eTriage is an easy-to-use but advanced system that allows patients to self-register when they arrive at an emergency department.

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