HOW SAPNA BHAMBANI IS REDEFINING OUTSOURCING: TaskUS INDIA'S PEOPLE-FIRST, AI-POWERED REVOLUTION

Gone are the days when outsourcing meant just call centers handling routine queries.

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Today, the industry has evolved dramatically, embracing innovation, AI-driven automation, and exceptional customer experiences. TaskUs stands at the forefront of this revolution as a global leader in outsourced digital services, fundamentally changing how companies connect with customers, safeguard their brands, and fuel business growth.

THE VISIONARY BEHIND TaskUs INDIA

The driving force behind TaskUs India's remarkable success is Ms. Sapna Bhambani, Senior Vice President of Operations and India Country Lead. More than just a leader, Sapna brings a visionary approach centered on the belief that people form the core of every successful enterprise. Her leadership has been instrumental in shaping both TaskUs India’s expansion strategy and its distinctive workplace culture.

With over 22 years of experience in business operations and outsourcing, Sapna navigates the complexities of managing large-scale organizations while maintaining a strong people-first culture. Her leadership philosophy revolves around the 5Ps, She believes that high-performance teams emerge when empowered people take pride in their passion and purpose. This guiding principle has catapulted TaskUs India to impressive heights, now boasting over 11,500 team members across four cities, serving more than 50 global clients.

BREAKING GEOGRAPHIC BARRIERS