A $3 Million Pool-Cleaning Business

You don't need to be an expert to be a successful franchisee. Just look at Tiffiny Consoli, a pool rookie who is now Pool Scouts' top franchisee.

- by CARL STOFFERS

Tiffiny Consoli is thriving in the pool industry. She was the first-ever Pool Scouts franchisee, and now operates a $3 million business with 24 vehicles and 19 routes in the Raleigh, North Carolina, area.

Given her success, people are sometimes surprised to learn: At the start, she knew nothing about pools.

Instead, Consoli came from a career in retail management. She loved customer service, but wanted to run her own business. She started looking for a franchise to buy, and in 2016, she took the leap and joined Pool Scouts. As she’d discover, a lot of her old skills proved valuable in her new business—often in ways she didn't necessarily expect. Here, she explains how she learned the ropes, and why she believes the home services sector is an excellent fit for women entrepreneurs.

You were Pool Scouts’ first franchisee. What gave you the confidence to dive into a field that you had no experience in?