Business
CIO & Leader
Cybersecurity workforce faces growing pains as industry ages
Cybersecurity faces a talent crunch, rising stress, aging workforce, and growing demand for adaptable professionals with strong soft skills.
2 min |
December 2025
CIO & Leader
AI GOVERNANCE
DO YOU KNOW WHAT YOU ARE ACCOUNTABLE FOR?
7 min |
December 2025
CIO & Leader
Building the AI value chain and taking responsibility
If the Guidelines provide macro principles, Sujoy Brahmachari offers a practical operating model for how enterprises can align. He breaks the Al value chain into three roles:
1 min |
December 2025
CIO & Leader
Moving beyond pilots to enterprise accountability
Harnath Sahu emphasizes that India's Al Governance Guidelines represent a fundamental shift: enterprises can no longer treat Al as isolated projects but must manage them as full end-to-end lifecycles with continuous accountability and oversight. He argues that governance maturity begins with clearly defined roles, developers must embed ethics, explainability, and fairness into models; deployers are responsible for enforcing operational, security, and compliance controls; and users must exercise judgment rather than relying blindly on Al outputs.
1 min |
December 2025
CIO & Leader
The threat is already here: security, hallucinations and Al vs. Al
For Pradipta Patro Global CISO and Head of IT at RPG Group, governance begins with a straightforward acknowledgment: Al is already deeply embedded in the cybersecurity threat landscape. Cyber risks today are no longer theoretical; Al is both a tool for attackers and an essential instrument for defenders, making governance and oversight critical.
1 min |
December 2025
CIO & Leader
Building for what's next: AI, infrastructure, and the road to 2026
In conversation with CIO & leader Amit Luthra, Managing Director, Lenovo ISG, India, on how Indian enterprises scaled AI in 2025, why hybrid infrastructure became the default, and what CIOs must prioritise next.
3 min |
December 2025
CIO & Leader
India's new labour law 2025: Your workday, salary & rights on reset
India's new labour law of 2025 marks the biggest overhaul of wages, social security, industrial relations and workplace safety, legally binding on all states.
3 min |
December 2025
CIO & Leader
Why Indian businesses can't scale without voice
Kaushal Bansal, Co-Founder and CEO of Callerdesk, on the API-driven communication stack and why Indian businesses can't scale without voice in the workflow.
3 min |
December 2025
CIO & Leader
The future platform has to be unified, intelligent, and AI-first
Praful Poddar, Chief Product Officer, and Sunil Kumar, Chief Technology Officer, Shiprocket, on how Shiprocket unifies data, Al, and logistics to empower India's SMBS
7 min |
December 2025
CIO & Leader
The Al privacy equation: India shows the world how it's done
Zoho study finds 71% of Indian organisations strengthened privacy post Al adoption.
1 min |
December 2025
CIO & Leader
Why GPU-scale infrastructure demands responsible design
If AI is often compared to electricity, then hyper-scale data centres form the grid that powers it. Rajesh Garg, President and Group CIO at Yotta, operates at the core of this grid, overseeing what he describes as the largest AI infrastructure in Asia today, supported by nearly 10,000 GPUs. From his perspective, the Guidelines largely formalise what serious AI infrastructure providers already understand: at this scale, strong governance is not optional but essential.
1 min |
December 2025
CIO & Leader
Why AI accountability starts with enterprises, not regulators
The AI Governance Guidelines rest on two key pillars: people and responsibility.
1 min |
December 2025
CIO & Leader
AI is supercharging ad fraud and enterprises are paying the price in 2025
New data shows why traditional fraud controls are collapsing as AI reshapes digital advertising at scale.
1 min |
December 2025
CIO & Leader
How newsrooms are defending trust against deepfakes
AI is no longer limited to summarising content or recommending articles; it is increasingly becoming part of the integrity layer that helps distinguish what is real from what is manipulated or fake.
1 min |
December 2025
CIO & Leader
60% of India's tech graduates unfit for telecom jobs: TSSC and DIDAC join hands
As the telecom revolution accelerates, this collaboration could define how India builds its next generation of tech talent.
1 min |
December 2025
CIO & Leader
Ready or not, AI will power every IT job by 2030: Gartner
According to a Gartner survey, every IT role will involve AI by 2030.
1 min |
December 2025
CIO & Leader
AI changes the question from 'what' to 'who'
In his conversation with 9.9 Group, Bikramdeep Singh, Country Manager, Proofpoint India explained that AI is transforming cybersecurity by shifting the core question from what needs protection to who needs protection.
6 min |
December 2025
CIO & Leader
Al in the background: When agents become colleagues
In manufacturing and consumer businesses, Al is increasingly becoming part of everyday operations in a quieter but no less significant way.
1 min |
December 2025
CIO & Leader
How kotak balances speed, voice, and trust in digital banking
Sankar Sukhla, who heads IT Infrastructure and Technology at Kotak Mahindra Bank, describes a landscape where Al has become both the face and the spine of modern digital banking. With close to 3,000 branches and a deeply embedded digital footprint, Kotak increasingly relies on voice bots and Al agents to manage routine interactions, balance enquiries, EMI timelines, service requests, and self-service workflows, while human agents step in only at the final decision or resolution stage. The result is a hybrid operating model that closely mirrors the Guidelines’ People First and Understandable by Design principles: machines absorb the repetitive load, but customers retain access to clarity, context, and human judgment when it truly matters.
1 min |
December 2025
CIO & Leader
The CIO's Playbook for Building Connected Intelligence Across Diverse Businesses
Observability unifies diverse systems with Al for business-aligned clarity.
2 min |
November 2025
CIO & Leader
The Key Is to Deliver Experience Without Over-engineering
Impactful digital experience comes from focused delivery, not overengineering everything.
1 min |
November 2025
CIO & Leader
2026 Belongs to AI: Gartner's Top Tech Trends Reveal What's Coming for Businesses Everywhere
Gartner's Top Strategic Technology Trends for 2026 spotlight how AI, automation, and digital trust will reshape global enterprises.
1 min |
November 2025
CIO & Leader
India's AI Push Governance for a Responsible and Inclusive Future
Swastik Chakroborty, VP of Technology, Netweb Technologies sees AI Governance for a Responsible and Inclusive Future.
3 min |
November 2025
CIO & Leader
CX REINVENTED WHAT 10 CIOS WANT YOU TO KNOW
Ashish Desai, Aditya Birla Group; Anjani Kumar, Ather Energy; Abhijit Chakravarty, Kotak Mahindra Bank; Amol Pai, Jio BlackRock AMC; Vikas Dureja, HCL; Harsh Jha, Nuvama; Manish Malik, IOCL; Rejin Surendran, Wipro Enterprises; Kunal Dhingra, RBL Bank and Om Prakash Seth, IDBI Bank share insights on how Al, speed, control, and personalization are driving the next-gen CX transformation
3 min |
November 2025
CIO & Leader
It's about Connecting Internal Experience to External Excellence
Empowered teams create better outcomes-internal experience drives external excellence.
2 min |
November 2025
CIO & Leader
When Systems Talk, Let Humans Listen Last
AI resolves routine DevOps issues; humans handle meaningful escalations only.
2 min |
November 2025
CIO & Leader
Scaling Experience Begins with Control, Context, and Confidence
Scalable experience demands observability that aligns control, context, and confidence
2 min |
November 2025
CIO & Leader
Experience Is a Business Priority, Not a Tech Afterthought
Digital experience succeeds when led by business intent, not tools.
1 min |
November 2025
CIO & Leader
Elevating Experience Starts with Business Context
Observability must translate tech metrics into meaningful business context and value
2 min |
November 2025
CIO & Leader
Inside Kotak's Strategy to Turn Observability into a Competitive Advantage
Observability drives digital trust by uniting resilience, security, and insight.
2 min |