Magzter GOLDで無制限に
10,000以上の雑誌、新聞、プレミアム記事に無制限にアクセスできます。
試す 金 - 無料
Conversational AI In Banking — How Indian Fis Are Talking To Customers
Enterprise IT World
|May 2019
In today’s marketplace, the focus is on offering the best customer experience. Conversational AI platforms are an excellent differentiator for this.
Lakshmi, Disha and IRIS. No, we are not talking about baby names; we are talking about chatbots. Indian banks and other financial institutions have not just taken baby steps to automate customer support processes but have already begun to see the benefits of conversational AI-driven solutions.
According to an Accenture survey of 800 banking executives across 25 countries, “79 percent of bankers believe that within the next two years, AI will work next to humans in their organizations as a co-worker, collaborator, and trusted advisor.” And chatbots are one such visible form of AI being launched in Indian banks.
このストーリーは、Enterprise IT World の May 2019 版からのものです。
Magzter GOLD を購読すると、厳選された何千ものプレミアム記事や、10,000 以上の雑誌や新聞にアクセスできます。
すでに購読者ですか? サインイン
Enterprise IT World からのその他のストーリー
Enterprise IT World
Broadcom Makes VMware Cloud Foundation AI Native with Version 9.0
Broadcom has announced the general availability of VMware Cloud Foundation (VCF) 9.0, transforming the platform into an AI native private cloud solution.
1 min
September 2025
Enterprise IT World
Vertiv to Acquire Great Lakes Data Racks & Cabinets for $200 Million
Vertiv has signed an agreement to acquire Great Lakes Data Racks & Cabinets (Great Lakes) for $200 million, in a move aimed at strengthening its Already infrastructure portfolio.
1 min
September 2025
Enterprise IT World
SentinelOne's Observo AI Acquisition Signals Rising Urgency in Telemetry Data Management
Enterprises are accelerating their shift towards unified telemetry frameworks as fragmented data pipelines drive cost, complexity, and operational risk.
1 min
September 2025
Enterprise IT World
INDIA'S JOB MARKET COOLS IN JULY, BUT TECH ROLES POWER AHEAD
Formal employment slows, pay transparency dips, but high-skill demand drives resilience
2 mins
September 2025
Enterprise IT World
SAP Launches Sovereign Cloud in India to Power Secure and Compliant Innovation
SAP, a global leader in enterprise application software and business Al, has launched its SAP Sovereign Cloud in India, a significant step toward strengthening the nation's digital sovereignty.
1 min
September 2025
Enterprise IT World
Sophos Endpoint Now Natively Integrated with Taegis MDR and XDR
Sophos has announced the native integration of Sophos Endpoint into all Taegis MDR and XDR subscriptions, marking a major step in delivering unified cybersecurity solutions with improved ROI.
1 min
September 2025
Enterprise IT World
Indus Towers Begins Global Expansion with Entry into African Markets
Indus Towers Limited, India's leading telecom infrastructure provider, has announced its strategic entry into Africa, marking the company's first international expansion.
1 min
September 2025
Enterprise IT World
BharatGen Secures INR 988.6 Crore Funding Under IndiaAl Mission to Lead India's Sovereign AI Push
Bharat Gen, India's first government-backed multimodal sovereign AI initiative, has been awarded INR 988.6 crore under the India AI Mission, making it the largest beneficiary of the Ministry of Electronics and Information Technology's (MeitY) INR 1,500 crore allocation.
1 min
September 2025
Enterprise IT World
Smarter Security: Akamai and Seraphic Join Forces to Simplify SSE with Secure Enterprise Browsing
Akamai Technologies has entered into a strategic partnership with Seraphic Security to integrate secure enterprise browser (SEB) technology into its Zero Trust portfolio, marking a major step toward simplifying security service edge (SSE) architectures.
1 min
September 2025
Enterprise IT World
TCS Partners with NVIDIA to Accelerate AI Adoption in Retail
Tata Consultancy Services (TCS) has announced a strategic partnership with NVIDIA to integrate accelerated computing and AI Enterprise software into its retail solutions, helping global retailers drive operational efficiency, reduce costs, and scale innovation.
1 min
September 2025
Translate
Change font size