INSTACART WORKERS SEEK STRIKE AS JOBS GET BUSIER, RISKIER

A possible strike by Instacart workers highlights the impact of the coronavirus outbreak on the grocery delivery business, where workers are worried about their safety as they try to meet a surge in demand for online groceries.

- 

A group called the Gig Workers Collective is calling for a nationwide walk-out. They’ve been asking Instacart to provide workers with hazard pay and protective gear, among other demands. Instacart said it would soon provide workers with a new hand sanitizer upon request and outlined changes to its tip system. The group said the measures were too little too late.

While some workers say they intend to join the strike for at least a day — or have stopped filling orders already for fear of getting the virus — other, newer workers are content to have a paying job at a time of mass layoffs in other industries.

The San Francisco-based delivery app is trying to hire 300,000 more workers — more than doubling its workforce —to fulfill orders it says have surged by 150% year-over-year in the past weeks. The company said 50,000 new shoppers joined its platform in just the past week. Some customers are waiting days to receive orders.

Instacart currently has a workforce of more than 200,000 contracted workers who make multiple trips a day to various grocery stores to fulfill and deliver orders that customers make through the app. It also directly employs about 20,000 part-time workers who are assigned to a single store, collecting groceries that are subsequently delivered to clients by a contracted Instacart worker.