Employers Prioritize Workers' Experience

Realizing the value of employees in the success of their operations, a vast majority (95 percent) of Philippine employers are now prioritizing workers over the next three years in order to recover from the effects of the pandemic.

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This was according to the 2021 Employee Experience Survey which global advisory, broking and solutions firm Willis Towers Watson (WLTW) released recently.

Conducted in April 2021, the survey covered 91 organizations in the Philippines, representing 483,000 employees.

Significantly, most of the surveyed Filipino employers believed that a positive worker experience is a key driver of engagement (89 percent), productivity (88 percent), overall business performance (88 percent) and employee wellbeing (87 percent).

Interestingly, Filipino employers made this decision to prioritize workers’ experience despite knowing that adapting to the new reality takes time and requires a hybrid work model, many are not ready for the challenges.

During the pandemic, local organizations took rapid action, including moving workers to a remote or hybrid work environment, making job cuts, restructuring or cutting pay or benefits.